We’re currently upgrading our website and during this time it will look different to usual. We apologise for any inconvenience caused during this time.

If you want to report a power cut please call us on 105 or 0800 31 63 105.

Dangerous situation? Please treat electricity cables as live, stay at least 10 metres away from any damaged equipment, electricity substations, cables or grounded power lines, and call us immediately on 105 or 0800 31 63 105 (free to call from a landline or mobile phone). If you see power lines that are down or causing significant risk to the public please call 999.